What Intercom System to Choose for Your Business?

Running a business comes with a myriad of responsibilities, one of which is ensuring the security of your premises and the safety of your employees. But what’s the soundest way to do that? Well, everybody has their preferences, and one of the most common paths is installing commercial intercom systems. Imagine the peace of mind you will have, knowing you can see and communicate with anyone at your door before granting access. 

However, choosing the right system can be overwhelming with so many options available, each offering different levels of security. But we are going to solve this trouble for you with this guide. We will walk you through the various types of intercoms and help you select the perfect one tailored to your business needs.

So, let’s begin!

What Is A Commercial Intercom System?

A commercial intercom system is designed to facilitate two-way communication within your business premises. It allows authorized personnel to communicate across different locations within the building. While mobile phones can also be used for communication, an intercom system offers the added advantage of visual or audio verification of individuals seeking access before doors or gates are opened. This enhances security and helps manage access control. A commercial video intercom system can also be integrated into a broader access control system to further safeguard your property.

Intercom System Components

Wireless intercom systems for apartment buildings consist of two main elements: a base station and one or more substations. The base station, also known as the master station, is the central component of the system, typically installed at the building entrance and linked to the substations. Substations are strategically placed at key locations within the building.

A wireless intercom system is crucial for apartment security, with the base station being vital for allowing tenants to control building access through apps.

Intercom Station

The base station of a basic intercom system enables visitors or delivery personnel to communicate with residents to request access. This primary component controls the entire system and must be connected to a power source, a door release mechanism, and all the building’s substations.

Substations can be connected to the base station either wirelessly or via hardwiring, based on needs and preferences. The base station empowers tenants to manage the intercom system and control building access.

Intercom Substation

Traditionally, intercom substations were bulky devices installed at specific points within a building. While this option remains, modern substations often utilise smartphone systems, enhancing communication and video verification for access requests.

Modern video intercom systems with smartphone compatibility are recommended for their features like keyless entry, remote access, and two-way video calls, which require the base station to be equipped with a video camera. This setup allows tenants to grant access through a “door open” button.

Common Types of Commercial Intercom Systems

Basic intercom systems offer convenience and a high level of security for various types of buildings, including office and apartment complexes.

1. Wireless Intercom: Wireless intercom systems transmit video and audio like stationary security cameras at your door. They commonly use the 802.11 wireless frequency and are portable, often more affordable than wired systems. Encryption is essential to prevent tampering. They can function as doorbells, allowing communication without opening the door.

2. Audio Intercoms: Common in commercial buildings, audio intercoms, or apartment buzzers, allow communication with individuals outside the building, facilitating visitor access. While older buildings often use these systems, new constructions might consider video intercoms for enhanced control.

3. Video Intercom: Video intercom systems enable audiovisual communication without opening the door, ensuring a safe perimeter. These systems include an outdoor panel with a doorbell and camera and an indoor monitor with an electronic lock. They often feature weatherproof cameras, night vision, and microphones.

4. Hard-Wired Intercom: Connected by cables, hard-wired intercoms are more reliable and secure than wireless devices. They do not depend on batteries or Wi-Fi and are less susceptible to tampering, though they are costlier to install and maintain.

5. Carrier-Current Intercom: Using the building’s AC electrical system, carrier-current intercoms operate on a low-medium frequency AM signal. While they are as reliable as hard-wired systems, they have lower audio quality and range, and fewer features.

6. Automatic Gate Entry: Similar to a smart intercom doorbell, automatic gate entry systems control access to an entire property. They use an electric motor for the gate, operated by a transmitter or code, providing an additional security layer.

7. Mobile Connected Intercoms: With smart technology, intercom systems can be connected to smartphones and devices like Google Assistant or Alexa. This integration brings security and control to your fingertips through various apps.

Benefits of Commercial Intercom Systems:

  • Secure Delivery: Security is crucial for any building, especially with the increasing frequency of deliveries and varying schedules. Remote access control is an essential aspect of effective building management.
  • Convenience: A reliable intercom system attracts tenants seeking secure and convenient office spaces.
  • Enhancing The Building’s Reputation: A convenient intercom system improves security, making the property more appealing to new tenants and enhancing tenant retention.
  • Reducing Operational Costs: Managing a building with many tenants can be challenging. A basic intercom system provides security and convenience, aiding property management companies in their operations.
  • Increases Property Value: Installing a modern intercom system enhances the building’s value. Though not always inexpensive, it’s a worthwhile investment for the future

Final Word:

Choosing the right intercom system for your business is a crucial step toward enhancing security, convenience, and property value. Whether you opt for a basic audio intercom, a sophisticated video system, or a mobile-connected solution, each type offers unique benefits tailored to different needs. 
If you need help, contact the experts at Wireless Camera Solutions. You will quickly realise your needs and the suitable commercial intercom systems. Good luck

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